FREQUENTLY ASKED QUESTIONS

We will sign a confidentiality agreement with you, which includes:

• We will not disclose any information about our clients to any third parties unless required to do so by appropriate Judicial or Government authority under Australian Law.
• Without written consent, we will not use our client’s identity or the client’s brand for marketing purposes.
• We will never provide our client’s name or information to prospective clients for marketing purposes without approval.
• We will not sell or disclose our client list or client information to third parties.

At KnightBPO, we implement robust and the latest security measures to ensure the confidentiality of your data. While we take every precaution to secure our website and communications, complete security cannot be guaranteed for any internet data transmission. We recommend accessing our services through a trusted, secure network for optimal safety.

We perform daily data backups, storing your data on a separate, secure device.

We provide a Service Level Agreement (SLA) that outlines our quality commitments and expectations when you sign up.

Outsourcing your work reduces operational costs while still accessing professional skills. It frees up time for managing critical tasks instead of mundane ones.

Get in touch with us through email, phone, or the contact form on our contact page.

There are no startup fees. You will only be billed for the monthly service you signed up for.

No, we charge a fixed monthly fee.

We invoice as a supplier, enabling you to claim a business expense, which is more tax-efficient than hiring in-house.

Our pricing options adapt to your business size and the services you use. You only pay for what you use.

Yes, we follow your instructions on all payment matters.

Terminating a work agreement requires one month’s notice. Any outstanding fees will be invoiced with your final month’s bill.

All information, including electronic copies, is returned to you for a minimal data retrieval fee.

A bookkeeper manages the day-to-day financial transactions of your business, such as tracking income and expenses, reconciling bank accounts, preparing financial reports, and ensuring compliance with tax regulations. Essentially, they track and organize the company’s financial information.

Outsourcing your bookkeeping brings several benefits:

1. Reduces costs
2. Eliminates the need to hire and manage in-house staff
3. Your financial reports are maintained by experts
4. Ensure compliance with regulations
5. Allows you to focus on growing your business, rather than getting bogged down in administrative tasks

Our pricing is flexible and scalable based on the size and complexity of your company. We offer different packages, allowing you to pay only for what you need. Contact us for a quote on your business, or see the packages we offer to find the right package for your business.

Getting started is easy! Simply contact us for an initial consultation. We’ll discuss your specific needs and create a tailored plan that works for your business. Once we have access to your financial information, we’ll take care of the rest, ensuring a smooth transition.

There are several and numerous to list here, but we always use the latest to suit our clients’ needs.

A payroll service can manage everything from paying your employees’ wages to ensuring taxes and other deductions are calculated accurately. Some services can also establish a payroll system from scratch for your company.

Outsourcing your payroll brings several benefits:

1. Ensure accurate payroll processing
2. Ensures compliance with tax regulations
3. Eliminates the need for in-house payroll staff and training
4. Saves cost by eliminating fines
5. Saves time

Outsourcing your payroll could be beneficial, especially if you are facing any of the following issues:

• Struggling to process payroll on time
• Having to redo your payroll because of a mistake
• Spending too much time and resources doing payroll processing
• Struggling with regulation and compliance

Our pricing is flexible and scalable based on the size and complexity of your payroll. We offer different packages, allowing you to pay only for what you need. Contact us for a quote on your business, or see the packages we offer to find the right package for your business.

This depends on our clients, but we always try to use the latest cloud-based systems wherever possible.

Getting started is simple! Contact us for a consultation, and we’ll discuss your business’s payroll needs. Once we have the necessary information, we’ll set up your payroll system and ensure a smooth transition to our service.

Unlike a bookkeeper or accountant, a Virtual CFO not only takes care of your taxes and books but also provides expert advisory services. They guide you in making well-informed business decisions, assist in setting and achieving business goals, and leverage financial reports to run scenarios and develop strategic plans.

If your business is experiencing rapid growth or facing complex financial challenges, consider hiring a Virtual CFO. This service provides the expertise needed to navigate increased financial complexities and help you make informed decisions for future growth.

Our pricing is flexible and scalable based on your business’s needs. We offer different packages, allowing you to pay only for what you need. Contact us for a quote on your business, or see the packages we offer to find the right one for you.

Getting started is easy! Contact us for an initial consultation to discuss your specific financial needs and challenges. We’ll work with you to develop a tailored plan that aligns with your business goals and ensures effective financial management.